Global emergency travel assistance services

Assist America provides global emergency travel assistance services. You can use this service when you experience a medical emergency while traveling more than 100 miles from home—including to another country—for less than 90 days. Assist America can connect you and your covered family members to doctors, hospitals, pharmacies, and more.

Services include, but are not limited to:

Emergency medical evacuation.
Medical monitoring and referrals.
Medical repatriation.
Foreign hospital admission assistance.
Prescription assistance.

All services must be arranged and provided by Assist America. You should submit bills for any medical costs you incur to UPMC Health Plan. They will be subject to the policy limits of your health coverage.

To contact Assist America, take these numbers with you when you travel.: Within the United States: 1-800-872-1414; Outside the United States: 1-609-986-1234

To print your Assist America card, visit the UPMC Health Plan member site and click the Your Insurance link in the left-hand navigation. From there, click on ID cards to view your Assist American card. Remember to bring the card on your trip — and leave your worries behind.

Assist America also has a free mobile app that is available from the iTunes App Store and Google Play. Assist America is not travel or medical insurance, and its services will not replace your health care coverage while you are away from home.

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Care When You’re Away from Home

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