Transportation services

We want to make it easy for you to get the health care services you need. That’s why the UPMC for Life Complete Care (HMO D-SNP) plan offers trips to plan-approved locations at no additional cost. The number of trips your plan offers depends on where you live.

Members can schedule trips to places like the doctor’s office, the hospital, health care facilities, the pharmacy, fitness centers, grocery stores, places of worship, salons, libraries, and community centers at no cost.

Using the transportation benefit is easy. You, a family member, or your caregiver can call to schedule your trip. If you need a wheelchair van or help to get into the vehicle, let the transportation service know when you call. You will receive a confirmation call 48 hours before your appointment to confirm your trip.

Shop for the UPMC for Life Complete Care plan in your area.

Trips requested less than 48 hours in advance may not be able to be scheduled due to availability. All trips are based on transportation service availability, and we cannot guarantee that all trips can be scheduled. For more information, please refer to your Evidence of Coverage.