For Members

We're here for you and ready to help

Member events

Join us at an upcoming UPMC for Life event! We’re hosting member events to help you learn more about 2025 plan benefits, plus fun events in the community that can help you stay active and up to date on important health and wellness information.
View Upcoming Events

2025 Plan Highlights

Watch a short video for an overview of the 2025 UPMC for Life plan benefits! You can also download a digital brochure with an overview of specific plan details.

Learn about 2025 plan highlights

Managing and preventing diabetes

UPMC for Life offers a variety of programs and resources to help you maintain your best health. Whether you are managing diabetes or prediabetes or simply working on a lifestyle change, we’re here for you.
Browse Health and Wellness Resources
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Caring for Life newsletter

Each issue of Caring for Life features important member information, including articles about plan benefits, preventive care, member events, and more.

See the Latest Issue

UPMC for Life Flex Spend Card

The UPMC for Life Flex Spend Card can help you support your health and wellness. Use it to pay for doctor's office copays, premier fitness locations, fitness kits, over-the-counter products, home safety products, and dental, vision, and hearing services.

Learn How To Use Your Flex Spend Card
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Behavioral health resources

At UPMC for Life, we believe in the importance of building and maintaining strong mental health and in supporting recovery. We can help whether you want to make small changes to improve your life or need help with addiction or a significant behavioral health issue.
Learn More About Behavioral Health Resources

Explanation of Benefits (EOB)

Learn everything you need to know about your EOB, including what it tells you and how we've improved it to make it easier to understand. You can even go paperless in a few easy steps.
Learn More and Go Paperless
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Contact us

UPMC for Life Members
Call us toll-free: 1-877-539-3080 (TTY: 711)

Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. 

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077 (TTY: 711)
Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

Medicare resources

Additional Documents and Forms
Medicare Complaint Form
Eligible for Medicare and Medicaid
Request a Provider Directory or Plan Materials
Medication Therapy Management
Language Assistance
UPMC for Life Coverage Criteria
This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO D-SNP, and PPO plans. The HMO D-SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC for You Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2024 Tivity Health Inc. All rights reserved.

UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

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Last Updated: 1/2/2025