Ways to learn about us in person or online

Our Medicare Advisors are standing by to provide you with the personal help you need.

We make it easy to understand everything you need to know about Original Medicare. And we can help you choose the Medicare Advantage plan that’s right for you. There are a number of ways to connect with someone in person or online to learn more about UPMC for Life. You can choose the best way for you!

Attend a Medicare meeting

If you want to learn more about Medicare and how to join UPMC for Life, or you are already a member, we have meetings for you! 

Find an upcoming Medicare meeting  

Speak with a Medicare Advisor over the phone

Call us toll-free at 1-855-632-2146 (TTY: 711) to speak with a Medicare Advisor. Our team is here to give you the personal support you deserve.

Get to know our Medicare Advisors 

Chat with us online

Use our website to conveniently chat with someone who can answer your questions about Medicare and UPMC for Life coverage options.

Start an online chat

Meet with us in person

Visit one of the UPMC Health Plan Connect Centers to get personal assistance with your Medicare plan options.

Schedule an appointment or visit a UPMC Health Plan Connect Center near you.

Contact us

UPMC for Life Members
Call us toll-free: 1-877-539-3080 (TTY: 711)

Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. 

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077 (TTY: 711)
Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

Medicare resources

Additional Documents and Forms
Medicare Complaint Form
Eligible for Medicare and Medicaid
Request a Provider Directory or Plan Materials
Medication Therapy Management
Language Assistance
UPMC for Life Coverage Criteria
This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO D-SNP, and PPO plans. The HMO D-SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC for You Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2024 Tivity Health Inc. All rights reserved.

UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

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Last Updated: 10/01/2024