Meet our Medicare Advisors

Community Relations Team

Emily Zitsch

Coordinator

ExperienceI have been in the insurance industry since 2007.
The most rewarding part of my job is connecting with people in my community and listening to their stories. We are able to provide resources that improve the overall health and well-being of our members.
Education/Training:
  • Bloomsburg University, Pennsylvania State University
Certification:
  • Powerful Tools for Caregivers Class Leader
  • Certified Health Education Specialist (CHES), National Commission for Health Education Credentialing
  • Freedom from Smoking Facilitator, American Lung Association
  • Certified Standard First Aid and Safety CPR/AED, American Red Cross
  • Certified Group Exercise Instructor, Aquatic Exercise Association
  • Certified Intrinsic Coach, Totally Coached

Contact us

UPMC for Life Members
Call us toll-free: 1-877-539-3080 (TTY: 711)

Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. 

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077 (TTY: 711)
Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO D-SNP, and PPO plans. The HMO D-SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC for You Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2024 Tivity Health Inc. All rights reserved.
UPMC for Life members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.

UPMC for Life prospective members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 – Mar. 31:
Seven days a week from 8 a.m. to 8 p.m.

Apr. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.
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Last Updated: 2/07/2024