UPMC for Life Flex Spend Card

Extra health care dollars to support your health and wellness.

What is the UPMC for Life Flex Spend Card and how does it work?

The UPMC for Life Flex Spend Card gives members additional dollars to help them stay healthy and independent. Members can use their Flex Spend Card when they need to for things like, doctor’s office copays, fitness, over-the-counter products, and dental, vision, and hearing services. It works just like a prepaid debit card!

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Here are all the ways members can use their Flex Spend card to support their health and wellness through the benefit year:

Medical service costs — The Flex Spend Card can be used to pay for out-of-pocket medical service costs, like doctor’s office visits, urgent care visits, physical therapy, lab services, x-rays, and more.

Premier Fitness — Starting Jan. 1, 2025, the Flex Spend Card can be used to pay for memberships, classes, and other activities at any of our participating premier fitness locations, like Club Pilates, Orangetheory Fitness, and CycleBar. Members will also be able to use their card to buy one fitness kit per year.

OTC products — The Flex Spend Card can be used to buy covered products at both participating retail stores and through our mail-order catalog. Examples of some covered products include cold and allergy medicines, digestive health remedies, ear and eye care, vitamins and dietary supplements, and pain relievers.

Home safety products — Starting Jan. 1, 2025, the Flex Spend Card can be used to buy home safety products through our mail-order catalog. Some product options include bed rails, dressing aids, grab bars, shower chairs and transfer benches, and tub rails.

Dental, vision, and hearing services — Members can use their card in addition to their dental, vision, and hearing allowances and plan benefits. It is accepted at any provider that accepts Mastercard. Here are some examples of services:

  • Dental services – Teeth whitening, dental implants, dentures, root canals, bridges, crowns, and more.
  • Vision services — Contact lenses, eyeglasses, progressive and transition lenses, prescription sunglasses, and more.
  • Hearing services — Hearing aids, hearing aid batteries, hearing aid repairs, and more.

Important UPMC for Life Flex Spend Card resources

The Flex Spend Card is yearly allowance, not a quarterly allowance. Allowances will not roll over from year to year. Allowance amounts vary based on plan type and service area. Not all plans or service areas offer a UPMC for Life Flex Spend Card.

The Flex Spend Card can not be used to pay for Part D prescription drug copays or plan premiums.

Contact us

UPMC for Life Members
Call us toll-free: 1-877-539-3080 (TTY: 711)

Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. 

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077 (TTY: 711)
Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO D-SNP, and PPO plans. The HMO D-SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC for You Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2024 Tivity Health Inc. All rights reserved.

UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

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Last Updated: 12/12/2024