Meet our Medicare Advisors

In-Person Advisors

Charles Franklin

Broker Manager

Experience: I have been in the insurance industry for over 20 years.
Do not fall in love with a name, fall in love with benefits.
Education/Training:
  • Bethune Cookman University
Certification:
  • America’s Health Insurance Plans (AHIP)
Licenses:
  • Pennsylvania Accident, Health, Life, Property, and Casualty Insurance

UPMC for Life has hundreds of in-person advisors who work hard to help Medicare beneficiaries pick the plan that will best meet their needs. Here are this month’s featured advisors.

Meet the UPMC for Life In-Person Advisors

Jennifer Logan

Jennifer Logan

Lynell Mangham

Lynell Mangham

Robin Recchione

Robin Recchione

Roger Williams

Roger Williams

Ronald Wright

Ronald Wright

Contact us

UPMC for Life Members
Call us toll-free: 1-877-539-3080 (TTY: 711)

Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. 

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077 (TTY: 711)
Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

Medicare resources

View More
Additional Documents and Forms
Medicare Complaint Form
Eligible for Medicare and Medicaid
Request a Provider Directory or Plan Materials
Medication Therapy Management
Language Assistance
UPMC for Life Coverage Criteria
This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO D-SNP, and PPO plans. The HMO D-SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC for You Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2025 Tivity Health Inc. All rights reserved.

UPMC for Life members
Call us: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.

UPMC for Life prospective members
Call us: 1-866-400-5077
TTY: 711

Oct. 1 – Mar. 31:
Seven days a week from 8 a.m. to 8 p.m.

April. 1 – July 31: 
Monday through Friday from 8 a.m. to 8 p.m.

Aug. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.


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Last Updated: 2/07/2024