Learn About Our Digital Tools

With a UPMC Health Plan Login, you can use the same username and password to securely access your personal information through the UPMC Health Plan app and MyHealth OnLine, our member website.

Here are some of the things you can do with the UPMC Health Plan app and MyHealth OnLine:

• See your plan documents, Explanations of Benefits (EOBs), and claims.
• Access a digital copy of your member ID card(s).
• Enroll in autopay and pay your monthly premium.
• Search for in-network providers.
• Chat with your Health Care Concierge team.
• Sign up to receive your plan documents online.
• See your UPMC for Life Flex Spend Card spending and order OTC items (on some plans).
• Search for covered drugs, compare costs, and set up mail-order delivery (on some plans).

Sign in or register for MyHealth OnLine to access your health insurance 24/7 online.

To learn more and get started today, see our digital tools flier.

Members have the option to receive plan documents online through the UPMC Health Plan app and MyHealth OnLine.

Choosing to get plan materials online not only helps the environment—it helps you, too! Instead of mailing printed documents—like Explanations of Benefits (EOBs), Annual Notices of Change (ANOCs), and member guides—we can email you a link to easily view documents online.

Getting plan materials online lets you:

• Have safe and easy access to your documents 24/7.
• See your plan documents sooner than waiting for a hard copy.
• Receive less mail.
• Keep your health care costs low.
• Save paper and trees.

Already a UPMC for Life member? Learn how to go paperless today. Learn how to go paperless today.

Changing your preferences will replace getting your documents in the mail.

Get care without leaving home! With MyUPMC, you can schedule an online visit with your regular provider. All you need is your phone or tablet—and the MyUPMC app. Plus, you can track your health care and review information about the care you’ve received from your UPMC providers.¹

With MyUPMC, you can:

• Have secure video visits with many UPMC doctors and providers.
• Access your test results and message your doctors with questions.
• Schedule and manage your medical appointments.
• Renew your prescriptions.
• Pay your UPMC provider bills.

To learn more and get started today, see our digital tools flier.

If you’re experiencing nonemergency conditions such as a cold or sore throat, you can get medical attention quickly and safely. UPMC AnywhereCare offers 24/7 access to providers over live video straight from your smartphone, tablet, or computer that has a camera and microphone.²

Just like seeing a doctor in person, you can:

• Have a face-to-face conversation with a provider.
• Discuss your current symptoms and get treatment options.
• Have a prescription sent to a pharmacy of your choice.²
• Get answers to your medical questions and a referral, if needed.

To learn more and get started today, see our digital tools flier.

RxWell is a free member app that can help you calm your body and mind in minutes, all while helping you make lasting lifestyle changes. Our program focuses on a variety of wellness topics from stress, depression, and anxiety management to nutrition, weight management, and physical activity. It combines proven techniques with support from a live health coach. No matter what your wellness goals are, RxWell can help!

To learn more see our digital tools flier.

We’ve got your back when you need help with technology. Whether you’re new to navigating online or just new to UPMC Health Plan’s digital tools, our Tech Guides are your digital tool experts! This specialized team is dedicated to helping you with all the free digital health care tools UPMC Health Plan offers.

Plus, we can even help you with basic troubleshooting and commonly used features on your personal devices, including:

• Unlocking your device.
• Resetting your passwords.
• Downloading apps and setting up email.
• Managing your calendar appointments.
• Setting up your computer camera.
• Texting or using FaceTime, and much more.

Schedule a personal appointment with a Tech Guide

Depending on your digital needs, we can quickly answer your questions over the phone or schedule you a personal appointment with one of our UPMC Health Plan Tech Guides. We offer appointments over the phone and in person at our UPMC Health Plan Connect Centers. Just give us a call at 1-833-685-5418 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m. to talk to us about what option works best for you.

Schedule an in-person appointment with a UPMC Health Plan Tech Guide.