Contact Us by Phone or Mail

UPMC for Life Complete Care (HMO SNP) members

Call us toll-free: 1-800-606-8648
(TTY: 711)

Oct. 1 – March 31: seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life Complete Care prospective members

Call us toll-free: 1-844-575-8241
(TTY: 711)

Jan. 1 – Sept. 30:
Seven days a week from 8 a.m. to 8 p.m.

Oct. 1 – Dec. 31:
Seven days a week from 7 a.m. to 9 p.m.

Contact us by mail or email

UPMC Health Plan
Attn: Medicare Special Needs Plans
U.S. Steel Tower, 25th Floor
600 Grant Street
Pittsburgh, PA 15219

Email:
UPMC for Life Complete Care (HMO SNP) members:
Contact us using our online form.

UPMC for Life Complete Care (HMO SNP) prospective members: upmcmedicare@upmc.edu

Capital City Mall: 3506 Capital City Mall Drive, Camp Hill, PA 17011
Hours: Mon.-Sat. 11 a.m. to 8 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Capital City Mall

Logan Valley Mall: 5580 Goods Lane, Altoona, PA 16602
Hours: Mon.-Sat. 10 a.m. to 8 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Logan Valley Mall

Loyal Plaza (Giant) shopping center: 1925 E. 3rd St., #10 Williamsport, PA 17701
Hours: Mon.-Sat. 9 a.m. to 7 p.m., Sun. 11 a.m. to 5 p.m.
Get directions to Loyal Plaza (Giant) shopping center

Millcreek Mall: 654 Millcreek Mall, Erie, PA 16565
Hours: Mon.-Sat. 10 a.m. to 9 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Millcreek Mall

Monroeville: Royal Oak Shopping Center
UPMC Health Plan
1768-A Golden Mile Highway
Monroeville, PA 15146
Hours: Mon.-Sat. 9 a.m. to 7 p.m., Sun. 11 a.m. to 5 p.m.
Get directions to our Monroeville location

Ross Park Mall: 1000 Ross Park Mall Drive, Pittsburgh, PA 15237
Hours: Mon.-Thurs. 10 a.m. to 8 p.m., Fri. and Sat. 10 a.m. to 9 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to Ross Park Mall

South Hills Village: 301 South Hills Village, Bethel Park, PA 15241
Hours: Mon.-Thurs. 10 a.m. to 8 p.m., Fri. and Sat. 10 a.m. to 9 p.m., Sun. 11 a.m. to 6 p.m.
Get directions to South Hills Village

UPMC Health Plan Neighborhood Center – The Village at Eastside 6401 Penn Ave., Pittsburgh, PA 15206
Neighborhood Center's UPMC Health Plan Connect Center hours: Wed. 9 a.m. to 8 p.m., Fri. 9 a.m. to 8 p.m., Sat. 9 a.m. to 7 p.m.
Get directions to the UPMC Health Plan Neighborhood Center