Medicare basics

The Medicare 101 Booklet (PDF) includes health care vocabulary, explains the four parts of Medicare, enrollment periods, and more.

UPMC for Life Complete Care (HMO SNP)

This covers everything you need to know about our new UPMC for Life Complete Care (HMO SNP) plans, including our Community HealthChoices partnership.

• 2023 SNP training PPT
• 2023 SNP sales toolkit

Producer OnLine training

Learn how to navigate the newly released Medicare portal! This training will show you how to access on demand reports for your book of business, review the status of applications, view upcoming events, and more.

Cavulus training

Learn how to input your leads, schedule callback, order sales materials for your leads, make important notes, and track your sales. View the Cavulus training.

Please reach out to your broker manager for the training password.

Sales training

Discover Medicare-specific strategies to generate leads, gain loyalty with prospects, and increase sales.

• Making the most of your opportunities
• The UPMC experience
• How to attract leads
• Closing the sale
• It’s not over ’til it’s over