Contact Us
Your broker manager is here for you anytime you need help and support. We are your one-stop resource for questions about Medicare, UPMC for Life plans, and help working your leads.
Broker Managers
Support
Anthony Scafede
Medicare Brokerage
Operations Specialist
Broker Resource Center
Alyssa Martin
Senior Broker Resource Rep.
Connor Coggins
Broker Resource Rep.
Dana Nesbitt-Glasel
Broker Resource Rep.
Devon Tilla
Senior Broker Resource Rep.
Haley Leone
Broker Resource Rep.
Jazzmin Jones
Broker Resource Rep.
Joshua Haymon
Broker Resource Rep.
Kristin Lupi
Senior Broker Resource Rep.
Laura McCloskey
Senior Broker Resource Rep.
Laura Swager
Senior Broker Resource Rep.
Marissa Williams
Team Lead
Shaunta Bloodsworth
Team Lead
Sonia Siddiqui
Broker Resource Rep.
Trey Klinger
Broker Resource Rep.
Ways to contact
You can call toll-free at 1-855-289-3197 (TTY: 711):
• Jan. 20 – March 31:
Monday through Friday: 11:00 a.m. – 3:00 p.m.
Saturday and Sunday: 8:00 a.m. – 8:00 p.m.
• April 1 – July 31:
Monday through Friday: 11:00 a.m. – 3:00 p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
• Aug. 1 – Dec. 31
Seven days a week from 8 a.m. to 8 p.m.
Call them for help with all kinds of things:
- Provider, pharmacy, and prescription lookups
- Medicare eligibility
- Income assistance program verifications
- Basic plan benefit information
- Application statuses