Our award-winning† UPMC for Kids Health Care Concierge team will see you and your child through every step of their health care journey. They can answer all your benefit questions, help you schedule doctor visits, and do much more. You’ll always speak with a local representative who is knowledgeable about how your plan works. Our goal is to provide you with fast, efficient service every time you call.

^†UPMC Health Plan earned seven Stevie® Awards in 2025, including three Gold Stevie Awards for Customer Service Department of the Year—Healthcare, Pharmaceuticals, and Related Industries; Customer Service Employer of the Year; and Back-Office Customer Service Team of the Year.

Your managed care plan may not cover all your health care expenses. Read your member handbook carefully to determine which health care services are covered.

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UPMC for Kids: A health plan that gives you so much more