UPMC Health Plan
Pittsburgh (May 28, 2020) – UPMC Health Plan, a leader in providing innovative coverage and flexibility for our members and providers to choose how they engage in care, is extending $0 cost-sharing for all covered telehealth services through September 30, 2020.
"Both before and during the current public health emergency, UPMC Health Plan has worked to expand our coverage to include more than 270 telehealth services from a range of providers," said Sandra McAnallen, Senior Vice President, Clinical Affairs and Quality Performance with UPMC Health Plan. "Through September 30, we will continue to waive member copayments and cost sharing on these services to eliminate financial barriers so that members can get the care they need, for both physical health and mental health, while remaining safely at home."
With UPMC Health Plan’s commitment to remove financial barriers that could discourage our members from seeking telehealth services, including through UPMC AnywhereCare, members will not face deductibles, copayments, or cost-sharing of any kind for in-network virtual visits with a health care provider, including primary care physicians, specialists, and both physical and occupational therapy. This extension until September 30, 2020, applies to individuals enrolled in UPMC Health Plan’s fully-insured commercial group coverage, individual ACA Marketplace plans, and our UPMC for Life Medicare Advantage plans, as well as self-insured employer group plans that opt into this coverage.
McAnallen continued: "It is important for our members to stay engaged with their health care providers and telehealth makes that possible even while observing limits on travel and social distancing. Access to these services is particularly crucial for our members living with chronic conditions, who need to re-engage in their care to support proper disease management and avoid adverse outcomes that can result without the regular care and consultation of their health care provider."
UPMC Health Plan’s decision extends members’ no-cost access to behavioral health services wherever they are and whenever they need us. Just as with physical health, UPMC Health Plan provides 24/7 access to behavioral health services through traditional in-person counseling, telephonic counseling, and virtual counseling visits, as well as options for personal learning and support via innovative digital apps like Brain Manager, offered by UPMC in partnership with Workpartners. Brain Manager is a digital tool that teaches our members evidence-based cognitive behavioral therapy techniques to manage their stress and anxiety through a custom, personalized experience. Other valuable telehealth services UPMC Health Plan offers to provide for our members’ physical and mental well-being include:
About UPMC Insurance Services
UPMC Insurance Services is owned and operated by UPMC, a world-renowned health care provider and insurer based in Pittsburgh, Pa. UPMC Insurance Services—which includes UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, and Community Care Behavioral Health—offers a full range of health insurance and benefit management services including Medicare, Special Needs, Children's Health Insurance, Medical Assistance, Behavioral Health, Employee Assistance, and Workers' Compensation products and services to over 3.7 million members. For more information, visit www.upmchealthplan.com.