Whether you are a current UPMC Health Plan member, shopping for new coverage, or seeking answers to health insurance questions, we’re happy to help you. Below are just a few of the one-on-one services we offer.

Already a UPMC Health Plan member? Fantastic. Stop by for in-person guidance on getting the most from your plan. We can help you:

Better understand current coverage and benefits.
Make monthly premium payments using debit or credit cards and automated clearing house (ACH) electronic checks.
Answer your billing and claims questions.
Locate participating providers and schedule appointments.
Upload any documents you need to show that you are eligible for a plan benefit.
Get forms you need (for example, a Personal Representation Designation form that allows family members you choose to speak on your behalf) and submit them to the right place.
Get any plan materials you need.
Find out if any recent life changes (such as a change to your income or family size) will affect your current health plan.
Request a new member ID card and print out temporary cards if needed.
Set up a UPMC Health Plan member site account and learn how to use it.

Looking for new health care coverage, or just have insurance questions? No problem. Visit us so you can:

Speak one-on-one with a service and sales associate about plan options.
See if you qualify for for financial assistance through Pennie^™, Pennsylvania’s new marketplace.
Get help with Medicare eligibility and enrollment.
Discover what’s included with UPMC Health Plan coverage.
Sign up for the plan that best fits your needs.

Ready to meet? Visit our UPMC Health Plan Connect Center or give them a call today.

Find a Location

Rain or shine, our knowledgeable associates are available seven days a week

MyHealth Matters