Clinical documentation required for medical policy prior authorizations

Jun. 2026Important Notices

As you know, UPMC Health Plan requires certain clinical documentation/notes in support of a request for prior authorization for the listed procedures below in accordance with its established policies and procedures, in addition to CMS requirements that medical record documentation must support the medical necessity of the services requested.

Beginning on June 26, 2026, our system will be updated to confirm the submission of such information before an authorization will be provided for the following UPMC Health Plan policies.

  • MP PA 142 – Radiation therapy, external beam (EBRT)
  • MP.PA.143 – Radiation Therapy – SRS and SBRT
  • MP PA 146 – Laparoscopic cholecystectomy
  • MP.PA.144 – Sleep Medicine – Sleep Study
  • MP.PA.135 – Lumbar Spinal decompression
  • MP.PA. 137 – Cardiac Devices, Implantable Defibrillator and Pacemaker

As such, please be sure to submit all supporting clinical documentation at the time of your request in accordance with the applicable medical prior authorization policy to avoid delays or denials when reviewing your request.

To submit an authorization, please log in to the secure Provider OnLine website and select Auth Entry/Inquiry from the left-hand navigation to submit the authorization. Clinical documentation will need to be uploaded during the online submission process.

If you have any questions about this update, please contact your provider network liaison. You can also call Provider Services at 1-866-918-1595.


Recent Announcements

PA DOH Antibiotic Stewardship Resources

Order antibiotic stewardship resources at no cost
Jun. 2026Important Notices

Medical device correction: Omnipod (Insulet – May 2026)

Insulet Corporation Inc. has announced a medical device correction for certain Omnipod Pods. These pods are wearable devices that are used to deliver insulin.
Jun. 2026Pharmacy Updates

Voluntary nationwide recall: True Metrix (Trividia – May)

Trividia Health is recalling all True Metrix Blood Glucose Systems for an issue with the software design of the E-5 Error Code and instructions for the user in the “Messages” section of the Owner’s Booklet/System instructions for use and online labeling and help guides.
May 2026Pharmacy Updates