Provider OnLine Enhancements

Apr. 2025Important Notices

Provider OnLine Enhancements

Provider OnLine will be launching enhancements to the authorization process on April 18, 2025.

The enhancement will include the following updates:

  • Present Type of Care selections based on details entered on the authorization form.

  • Display if prior authorization is required for the procedure entered on the authorization form.

  • Display ‘My Recent Authorizations’ to allow a user to easily see authorizations they entered within the last four calendar days.

  • Enhanced page design for authorization entry and inquiry.

Please view the quick reference guide and tutorial video at your convenience.


Recent Announcements

October 2025 UPMC for You and UPMC Community HealthChoices formulary update

Effective Oct. 1, 2025, Xifaxan and Retin-A (cream, gel) will no longer be covered by UPMC for You and UPMC Community HealthChoices due to nonparticipation in the Medicaid Drug Rebate Program.
Oct. 2025Pharmacy Updates

Voluntary nationwide recall: Ocaliva (Intercept – September)

Intercept Pharmaceuticals, Inc. is voluntarily withdrawing Ocaliva® (obeticholic acid) from the market. Ocaliva is used to treat a rare liver disease called primary biliary cholangitis (PBC).
Oct. 2025Pharmacy Updates

HelpScript service helps patients enroll in manufacturer copay assistance programs

End-to-end provider support helps ensure a smooth submission process
Oct. 2025Important Notices