Voluntary nationwide recall: Eye drops (Rugby)
Nov. 2023Pharmacy Updates
| The Harvard Drug Group LLC has recalled certain lots of Rugby brand eye drops because of bacteria found in certain samples of product. The bacteria could cause eye infections that result in partial vision loss or blindness. As of the date of The Harvard Drug Group LLC’s recall announcement, Oct. 31, 2023, there had been three adverse events reported that were related to these listed products. <a href="https://upmc.widen.net/view/pdf/zgdbu1jhxf/23PV4144001---Eye-Drops-Rugby-Nov-drug-recall_WEB.pdf?t.download=true&u=oid6pr" rel="external">Read the full text of the Rugby brand eye drops recall.</a> |
Recent Announcements
Voluntary nationwide recall: Ocaliva (Intercept – September)
Intercept Pharmaceuticals, Inc. is voluntarily withdrawing Ocaliva® (obeticholic acid) from the market. Ocaliva is used to treat a rare liver disease called primary biliary cholangitis (PBC).Oct. 2025Pharmacy Updates
HelpScript service helps patients enroll in manufacturer copay assistance programs
End-to-end provider support helps ensure a smooth submission processOct. 2025Important Notices
Important announcement – Telehealth submissions
As of October 1, 2025, UPMC Health Plan continues to accept the submission of telehealth claims. Providers may conduct telehealth visits for UPMC Health Plan members in all UPMC Insurance products. UPMC Insurance products include UPMC Advantage group and individual products, UPMC for Life Medicare Advantage plans, UPMC for Kids CHIP plans, UPMC Community HealthChoices, and UPMC for You Medical Assistance plans.Sep. 2025Important Notices