Contact Us
We’re here for you. Whether that means helping you understand benefits information or scheduling a doctor’s appointment, our team is just a call away.
Contact Information for Members
For all questions and inquiries, please contact us and let us know how we can help you.
Contact Us by Phone
Current Members
Phone:
1-844-220-4785
TTY: 711
Hours (all times are EST):
Monday through Friday from 8 a.m. to 6 p.m.
Group and Individual Sales
Phone:
1-877-563-0292 (TTY 711)
Hours (all times are EST):
Monday through Friday from 8 a.m. to 6 p.m.
Contact Us by Mail
UPMC Health Plan
Attn: Commercial Plans
U.S. Steel Tower
600 Grant Street
Pittsburgh, PA 15219
Chat Online
Chat directly and securely in real-time with one of our helpful representatives for answers to your questions.
Chat hours:
Monday through Friday, 8 a.m. to 6 p.m.
Go Mobile
Download our free app to simplify your health care experience. With the app, you can access member ID cards, chat with Member Services, view prescriptions, check the status of your claims, and more!
Learn More About Our Mobile App
Visit a Connect Center
UPMC Health Plan Neighborhood Center
The Village at Eastside
6401 Penn Ave.
Pittsburgh,
PA
15206
412-665-4650 (TTY 711)
Hours
| Mon. | CLOSED |
| Tues. | CLOSED |
| Weds. | 9:00am - 8:00pm |
| Thurs. | CLOSED |
| Fri. | 9:00am - 8:00pm |
| Sat. | 9:00am - 7:00pm |
| Sun. | CLOSED |
Monroeville
Royal Oak Shopping Center
1768-A Golden Mile Highway
Monroeville,
PA
15146
412-290-1896 (TTY 711)
Hours
| Mon. | 9:00am - 7:00pm |
| Tues. | 9:00am - 7:00pm |
| Weds. | 9:00am - 7:00pm |
| Thurs. | 9:00am - 7:00pm |
| Fri. | 9:00am - 7:00pm |
| Sat. | 9:00am - 7:00pm |
| Sun. | CLOSED |