Outstanding Service

Whether you have a question about claims, want to find a doctor, or just need to have something explained, we’re here for you. We strive to be best in class in everything we do. And when it comes to Member Services, we truly succeed.

Our Health Care Concierge team works hard to make things easy for you. And it’s easy to get in touch with them, too. We make navigating your health insurance simple. Give us a call today.

Learn About Our Health Care Concierge Team

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How to get in touch with Member Services

Call 1-844-252-0690 (TTY 711) Monday through Friday from 7 a.m. to 7 p.m. Saturday from 8 a.m. to 3 p.m.

Log in to the UPMC Health Plan member site to chat with a Health Care Concierge.
Send a secure message 24/7. We will respond within 24 business hours.