We pride ourselves on quality and are very proud to have been recognized with honors like these:
Stevie Awards
UPMC Health Plan earned 11 Stevie® Awards in 2023, including three Gold Stevie Awards for Achievement in Customer Experience, Customer Service Team of the Year, and Back-Office Customer Service Team of the Year. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.
J.D. Power
UPMC for Life has earned the highest score in Pennsylvania in the J.D. Power 2023 U.S. Medicare Advantage Study℠ of members’ satisfaction with their Medicare Advantage health plan experience.
Results are based on award eligible plans in Pennsylvania by J.D. Power. UPMC for Life received the highest score in Pennsylvania in the J.D. Power 2023 U.S. Medicare Advantage Satisfaction Study of members’ satisfaction with their Medicare Advantage health plan experience. Visit jdpower.com/awards for more details.
CMS Star Ratings
UPMC for Life is proud to have earned an excellent 5 out of 5 stars from Medicare for 2022, 2023, and 2024! This award places us among the highest-rated Medicare plans in the nation. You can use the star ratings to see how we are doing on quality and performance compared to other Medicare plans.
Every year, Medicare evaluates plans based on a 5-star rating system. For more information, visit upmchp.us/star-ratings.
The Human Rights Campaign Foundation
UPMC Health Plan and Community Care Behavioral Health Organization (Community Care) have received the top score of 100 on the Human Rights Campaign Foundation's 2022 Corporate Equality Index, the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. Both organizations join the ranks of over 840 major U.S. businesses that also earned top marks this year. This is the fourth consecutive year the Health Plan has earned the award.
For the fifth consecutive year, UPMC has been named one of the World’s Most Ethical Companies by Ethisphere Institute—an organization focused on defining and advancing the standards of ethical business practices.
U.S. News & World Report
UPMC for Life was named a "Best Insurance Company for Medicare Advantage" in Pennsylvania for 2024 by U.S. News & World Report (10-20-23). U.S. News & World Report used the Medicare star ratings data for its rankings, including Medicare’s recent five-out-of-five overall star ratings of both UPMC for Life's HMO and PPO plans for 2024. UPMC for Life has been named a "Best Insurance Company for Medicare Advantage" in Pennsylvania for 2022, 2023, and 2024.