Provider OnLine Enhancements

Feb. 2025Important Notices

Provider OnLine Enhancements

Provider OnLine will soon be launching enhancements to the authorization process to include the following updates:

  • Present Type of Care selections based on details entered on the authorization form.
  • Display if prior authorization is required for the procedure entered on the authorization form.
  • Display ‘My Recent Authorizations’ to allow a user to easily see authorizations they entered within the last four calendar days.
  • Enhanced page design for authorization entry and inquiry.

Please view the quick reference guide and tutorial video at your convenience.

Recent Announcements

Important updates on influenza prevention and treatment

As we continue to navigate flu season, we want to emphasize three critical areas to ensure the health and safety of your patients who are UPMC Health Plan members: Consider antiviral therapy when appropriate, encourage masking to prevent the spread of respiratory viruses, and continue to recommend the flu vaccine.
Feb. 2025Important Notices

CME Webinar: Asthma Clinical Guideline Updates

Please join us for a live, CME-accredited webinar on Wednesday, April 30, that will provide an overview of asthma clinical guideline updates.
Feb. 2025Education/Webinars

HIPAA Fax Line Permanently Closed as of 2/1/2025

The UPMC Health Plan HIPAA Fax Line 412-454-7829 has been permanently closed and is no longer receiving faxes. The most efficient way to submit a PRD (Personal Representative Designation) form is for the member to do so via the Member Site (Digital Account).
Feb. 2025Important Notices