Important notice: Appendix A – COVID-19 Special Coverage Payment Policy will expire soon
Jul. 2024Important Notices
As all Special Coverage and Payment Policies related to the COVID-19 public health emergency have expired or will expire effective Sept. 30, 2024, as indicated in Appendix A, UPMC Health Plan will retire Appendix A – COVID-19 Special Coverage and Payment Policy for all lines of business on Sept. 30, 2024. To review our policies and procedures manual, please visit upmchp.us/policiesandprocedures.
If you have any questions, please contact your physician account executive or call Provider Services at 1-866-918-1595.
Recent Announcements
UPMC Health Plan Tapestry Link resources available
UPMC Health Plan Tapestry Link will launch on Tuesday, Dec. 1, 2026. To help ease your transition to the new platform, we have developed the following resources:Nov. 2026Important Notices
Changes to inpatient denial and OBS claim billing
We will soon transition to the Epic® platform. This change will align our claims processing with industry standards by adjudicating claims based on the level of care authorized. As this transition approaches, please keep the following areas in mind:Nov. 2026
Provider Services does not accept automated calls
Provider Services does not accept automated callsNov. 2026Important Notices