Important notice: Appendix A – COVID-19 Special Coverage Payment Policy will expire soon

Jul. 2024Important Notices

As all Special Coverage and Payment Policies related to the COVID-19 public health emergency have expired or will expire effective Sept. 30, 2024, as indicated in Appendix A, UPMC Health Plan will retire Appendix A – COVID-19 Special Coverage and Payment Policy for all lines of business on Sept. 30, 2024. To review our policies and procedures manual, please visit upmchp.us/policiesandprocedures.

If you have any questions, please contact your physician account executive or call Provider Services at 1-866-918-1595.


Recent Announcements

UPMC Health Plan Tapestry Link resources available

UPMC Health Plan Tapestry Link will launch on Tuesday, Dec. 1, 2026. To help ease your transition to the new platform, we have developed the following resources:
Nov. 2026Important Notices

Changes to inpatient denial and OBS claim billing

We will soon transition to the Epic® platform. This change will align our claims processing with industry standards by adjudicating claims based on the level of care authorized. As this transition approaches, please keep the following areas in mind:
Nov. 2026

Provider Services does not accept automated calls

Provider Services does not accept automated calls
Nov. 2026Important Notices