Provider OnLine migration
Jun. 2024Important Notices
On June 13, 2024, UPMC’s Provider OnLine migration took place to update our user access security structure. If you are a user of Provider OnLine but had not logged on in the last 150 days before June 13, you may need to take a security step to re-register.
Your office OAA would have the necessary permissions to set up the user's access. If an OAA exists for the office, they can complete the access request for the user. To see if your Tax ID has an established OAA call web support at 1-800-937-0438.
If an OAA does not exist for an office, the OAA Application can be completed. Please contact web support at 1-800-937-0438 for further assistance.
Recent Announcements
Special notice: Important policy changes
Effective June 1, 2025, UPMC Health Plan will be implementing policy changes that will require providers to obtain prior authorizations for services listed in the following policies. For more information, please visit upmchp.us/policiesandprocedures.May 2025Important Notices
Provider OnLine Enhancements
Provider OnLine will be launching enhancements to the authorization process on April 18, 2025. The enhancement will include the following updates:Apr. 2025Important Notices
Fostering Trust in Vaccinations Through Shared Decision Making
Please join us for a live, CME-accredited webinar on Wednesday, June 4, from noon to 1 p.m. that will provide an overview of fostering trust in vaccinations through shared decision making.Apr. 2025Education/Webinars