Self-servicing update
Apr. 2024Important Notices
Beginning Monday, April 15, 2024, UPMC Health Plan participating providers who need a general claim status, member eligibility or benefit information, help creating or verifying on an authorization, assistance accessing an EOP, or to check information will be required to use our self-servicing options on our online portal at upmchealthplan.com/providers or our Interactive Voice Response system (IVR). If you have any questions, please contact the Provider Services Web Support Team at 1-800-937-0438.
Recent Announcements
Feedback sought on your experience with UPMC Health Plan
You may be invited to participate in a 2025 Press Ganey provider satisfaction survey, which will begin next month. This survey will be given to a random sampling of in-network primary care providers.Jul. 2025Important Notices
Feedback sought on your experience with UPMC Health Plan
You may be invited to participate in a 2025 Press Ganey provider satisfaction survey, which will begin next month. This survey will be given to a random sampling of in-network primary care providers.Jul. 2025Important Notices
Voluntary nationwide recall: Sucralfate (Nostrum – July)
Nostrum Laboratories, Inc. is recalling all lots of Sucralfate Tablets USP 1 gram. Sucralfate is used for the prevention and treatment of certain stomach ulcers.Jul. 2025Pharmacy Updates