Change Healthcare incident update

Mar. 2024Important Notices
UPMC Health Plan is aware that operations at many of our valued provider partners have been impacted by an incident at Change Healthcare. We are committed to working collaboratively with providers to ensure continuity of business operations.


Recent Announcements

Clinical workflow changes through Epic®

Changes are coming for network providers that utilize Provider OnLine to submit specific information to UPMC Health Plan. Select activities that were previously completed in Provider OnLine will now transition to UPMC Health Plan Tapestry Link.
Oct. 2026Important Notices

Provider Directory Updates and Required Attestation

As you know, UPMC Health Plan requires all providers to verify their provider directory information at least every 90 days (quarterly).
Oct. 2026Important Notices

CME Webinar: Oral Care—An Important Infection Prevention Tool

Oral healthcare is a routine part of patient care, yet nurses and physicians may not always recognize the risks associated with inadequate oral care. Please join us for a live educational session on Tuesday, Dec. 8, that will help providers understand the importance of oral care and how appropriate practices can help reduce healthcare-associated infections, readmissions, and lengthy hospital stays.
Oct. 2026Education/Webinars