Continuous coverage unwinding

The continuous coverage unwinding period began on April 1. Medicaid recipients may have questions about their Medicaid eligibility determination.

We developed this FAQ to help you educate patients who have already submitted their renewal.

The goal of this material is to:

• Help patients understand the Medicaid renewal process and have them keep an eye out for mail from DHS.
• Provide guidance to patients who did not return required verification documents.
• Provide guidance to patients who received a coverage termination letter.
  
  In addition to the FAQ, the items below may be distributed to your UPMC for You patients and UPMC Community HealthChoices participants. These materials can be ordered through MarketingExpress, which is available via Provider OnLine.
  
  
  • UPMC for You Continuous Coverage Postcard
  • UPMC for You Continuous Coverage Postcard Spanish
  • UPMC Community HealthChoices Participant Postcard
  • UPMC Community HealthChoices Participant Postcard Spanish
  
  Instructions on how to use MarketingExpress are also available. If you have any questions, please contact your physician account executive or call Provider Services at 1-866-918-1595.