UPMC Health Plan

Contact:

Denise Hughes
UPMC Health Plan
412-983-3836
Hughesdr2@upmc.edu

UPMC for Life Announces New Benefits for Medicare Plans for 2024 with No Premium Increases

Plans expand uses for the UPMC for Life Flex Spend Card for medical services, offer $2,000 more in dental allowances on most plans, and offer $0 copays for Tier 1 and Tier 2 prescriptions at preferred pharmacies

Pittsburgh (Oct. 1, 2023) – UPMC Health Plan has announced its 2024 UPMC for Life Medicare Advantage (MA) plan offerings will have no premium increases but will expand and enhance its high-quality benefits and services to meet the "whole person" health care needs of its members.

"These plans were designed by teams who know about the needs of Pennsylvania's seniors, because we are all a part of the communities we serve. That's why our new MA plans provide not only affordable access to world-renowned health care, but also offer tools that we know empower members to get the most out of Medicare," said Angela Perri, Chief Medicare Officer, UPMC Health Plan. "Resources like our UPMC for Life Flex Spend Card let members decide where and how to spend their health care dollars, while our strong supplemental benefits, including increased dental allowances and affordable prescription drug coverage, help to keep seniors healthy and independent."

Medicare-eligible individuals can select MA coverage plans during the Oct. 15 to Dec. 7 Annual Enrollment Period. UPMC for Life's offerings for 2024 include:

UPMC for Life members have the additional support of a dedicated, award-winning** Health Care Concierge team, providing customized services, including medical appointment scheduling, assistance with digital health tool resources, and help to resolve coverage questions and concerns.

**UPMC Health Plan was a GRAND STEVIE winner for overall best Sales and Customer Service at the 17th annual Stevie Awards in 2023. For more information, visit upmchp.us/awards.

"Our Health Care Concierges are trained to go above and beyond in helping our members with everything from scheduling a doctor's appointment to learning how to use a digital app for telehealth services," said Perri. "UPMC for Life goes this extra mile because we want to be every senior's health plan 'for life' by providing great coverage, unparalleled member services, and meaningful benefits that support healthy outcomes and lifestyles."

UPMC for Life was also recently named #1 in Member Satisfaction among Medicare Advantage Plans in Pennsylvania by J.D. Power. UPMC for Life received the highest score in Pennsylvania in the J.D. Power 2023 U.S. Medicare Advantage Satisfaction Study of members' satisfaction with their Medicare Advantage health plan experience. Results are based on award-eligible plans in Pennsylvania by J.D. Power. Visit jdpower.com/awards for more details.

Medicare's annual open enrollment begins Oct. 15 and ends Dec. 7. During this time, Medicare beneficiaries can make changes to their 2024 coverage. MA plans offer benefits that are not offered with traditional Original Medicare.

Those eligible for Medicare and interested in UPMC for Life can enroll by phone or online from the comfort and safety of their homes. For those who want personal help understanding their plan benefits, the UPMC for Life Medicare Advisor team is on hand to answer questions and provide support. Call UPMC for Life toll-free at 1-877-381-3765 (TTY:711) seven days a week from 7 a.m. to 9 p.m. Medicare members can also go online to upmchealthplan.com/medicare to shop plans, find information about local community meetings, and see UPMC Health Plan Connect Center locations.

For more information about UPMC for Life and its 2024 Medicare Advantage plan offerings, visit upmchealthplan.com/medicare.

*Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Members should contact our customer service number or see their Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC Health Coverage Inc.

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About UPMC Insurance Services

UPMC Insurance Services serves nearly 4.5 million members and is owned and operated by UPMC, a world-renowned health care provider and insurer in Pittsburgh, Pennsylvania. UPMC Insurance Services provides commercial products through UPMC Health Plan for both groups and individuals. Its commercial products also include workers' compensation and employee assistance from nationally known Workpartners®. Government products include Medicare Advantage plans (UPMC for Life); special needs plans for those who are eligible for Medicare and Medical Assistance (UPMC for Life Complete Care and UPMC Community HealthChoices); a Medical Assistance plan (UPMC for You); and Children's Health Insurance Program plans (UPMC for Kids). Community Care Behavioral Health Organization—one of the nation's largest nonprofit managed care behavioral health organizations—is also part of the Insurance Services Division. Community Care offers a full range of services to commercial and Medical Assistance members. For more information, visit upmchealthplan.com.