UPMC Health Plan Sends Custom Care Packages to UPMC for Life Medicare Advantage Members

Pittsburgh (March 5, 2021) – UPMC Health Plan announced that they will be sending custom "care packages" to more than 189,000 UPMC for Life Medicare Advantage members with products that can help them stay active and safe, while keeping their health on track. Care packages include items to support virtual doctor visits such as a blood pressure monitor and digital thermometer, along with wellness items such as a pedometer, face mask, and hand sanitizer.

Additional information on the extra benefits and services that members have access to through UPMC for Life are also included. For example, UPMC AnywhereCare telemedicine and the virtual, Ask A Pharmacist service, free Silver Sneakers resources like at-home fitness kits and online activities, free bathroom safety products, telehealth video visit coverage, and a $30 reward for completing the annual wellness visit with their PCP.

"UPMC Health Plan wants our members to know that we have their backs during these uncertain times. While we continue to help our members get access to the COVID vaccine and work to get updates on increasing vaccination availability, we believe our members should have the information and tools to keep them healthy," said Diane Holder, President and CEO of UPMC Health Plan. "The custom care package includes items that can be used to help members stay healthy and active including during telehealth sessions or while safely receiving in-person care."

The care packages are just one part of UPMC Health Plan's broader support for UPMC for Life members during the COVID-19 public health emergency. In addition, coverage has expanded to include benefits that directly help members get the care they need:

• $0 copays for the COVID-19 vaccine. Members can get COVID-19 vaccinations at no cost, no matter where they go in the U.S.
• No cost in-network treatment. Cost-sharing has been waived for all deductibles, coinsurance, and copays for in-network, inpatient COVID-19 treatment.
• $0 copays for COVID-19 testing. Members have a $0 copay for needed COVID-19 testing, no matter where they get tested within the U.S.
• No cost medical care and advice. From now through April 20, 2021, members have a $0 copay for UPMC AnywhereCare and telehealth visits with primary care, specialist, and behavioral health providers. Members can also use our UPMC MyHealth 24/7 Nurse Line to get support and advice at no cost on a wide range of health issues, including coronavirus, from registered nurses.
• Early Rx refill limits are waived for members with prescription drug coverage when filled through mail-order, retail, or specialty pharmacies (some exclusions may apply).

"Care packages are a way to show how much someone means to the sender—and we hope our custom care packages remind our UPMC for Life members that we are working every day on their behalf," said Holder. "More important, we are providing them with some useful tools and information to help keep them healthy and connected with their doctors."

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About UPMC Insurance Services

Serving 4 million members, UPMC Insurance Services is owned and operated by UPMC, a world-renowned health care provider and insurer based in Pittsburgh. UPMC Insurance Services includes commercial products from UPMC Health Plan for groups as well as individuals. Commercial products also include workers' compensation and employee assistance from nationally known Workpartners. Government products include Medicare Advantage (UPMC for Life); special needs plans for those eligible for Medicare and Medical Assistance (UPMC for Life Complete Care and UPMC Community HealthChoices); Medical Assistance (UPMC for You); and Children's Health Insurance Program (UPMC for Kids). Also part of UPMC Insurance Services is Community Care Behavioral Health, one of the nation's largest managed care behavioral health organizations. For more information, visit upmchealthplan.com.