UPMC for Life Dual (HMO SNP) Plan and UPMC Community HealthChoices Plan Caring for Life Newsletter

U.S. Steel Tower 600 Grant Street Pittsburgh, PA 15219 Check us out online Visit upmchealthplan.com/snp for information about UPMC for Life Complete Ca re (HMO SNP) and ways to get and stay healthy. You can also go to upmchealthplan.com/chc to access the UPMC Community HealthChoices participant handbook and other resources and information. On these websites, you can: • Search our directory for doctors, hospitals, and pharmacies. • Check to see if your prescription drugs are covered. • Review your plan benefits. • Access My Health OnLine. You can also find: • Past Caring for Life newsletters. • Your Summary of Benefits. • Your Evidence of Coverage. • Your member rights and responsibilities. • Our Notice of Privacy Practices. In addition, you can learn about: • Preventive care. • Care management. • Appeals and grievances. • Your disenrollment rights and responsibilities. Visit upmchealthplan.com to read about our leadership, annual report, and quality and safety program. You can also read our CARING FOR LIFE Page 3 ISSUE 1 • 2022 Take advantage of extra benefits that can help you live your best life! Learn more inside! Y0069_221718_C preventive and immunization guidelines to make sure that you are up to date on your screenings. If you would like the information on our website sent to you in printed form or another format, call your Health Care Concierge team toll-free at the phone number on your member ID card. Let us know if you move It is very important for UPMC for Life to have your current address and phone number. If you move or your phone number changes, please call our Health Care Concierge team to let us know. You can call us toll-free at the phone number on your member ID card. You should also report these changes to your local County Assistance Office. A publication of UPMC Health Plan Representatives are available 24 hours a day, 7 days a week more online at upmchealthplan.com/snp 1-844-833-0523 • TTY: 711