UPMC Telehealth Services

With UPMC Health Plan 24/7 video visits, members can:

Have 24/7 video visits for convenient, high-quality health care for nonemergency conditions using a computer, tablet, or smartphone anywhere in the United States.
Receive a treatment plan and prescription (if necessary) for cold and flu symptoms, sinus infections, allergies, pink eye, and more.

Members also have access to other telehealth services where they can:

Chat with licensed pharmacists about their medication.
Get personalized guidance from and schedule appointments with board-certified health coaches.
Schedule and attend virtual talk therapy and psychiatry visits to address depression, anxiety, stress, and/or relationship difficulties.

UPMC Health Plan mobile app

When members download the free UPMC Health Plan app to their smartphone or tablet, they can access member ID cards for themselves and their dependents, live chat with and send secure messages to Member Services, check the status of their claims, and more! Download our mobile app at the Apple App Store or Google Play.

UPMC Health Plan Member Site —Personalized Members-Only Website

Our secure, interactive website lets employees track their health goals and gives them the resources for meeting them. Once employees take the MyHealth Questionnaire, they receive personalized activities for improving their health. The site offers a host of other services:

Decision-making tools
Health activity trackers
Web-based lifestyle improvement programs
Personalized provider search
Chat with Member Services and wellness coaches

Log In to the UPMC Health Plan member site

Transparency Tools—Medical Cost Estimator

Within the UPMC Health Plan member site, your employees have access to our medical cost estimator. Members can get an estimate of their out-of-pocket costs for medical treatments, based on their specific plan option.

For more information, visit our digital health tools page for members.

UPMC Health Plan members located outside of Pennsylvania at the time of service will receive care from a provider employed or contracted by Online Care Network II PC.

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Digital Tools for Improving Employee Health